(a)
the person complaining shall present to the Director-General a
written statement of his complaint and of the remedy which he seeks
or he shall in person make a statement to the Director-General
of his complaint and of the remedy which he seeks:
(b)
the Director-General shall as soon as practicable thereafter examine
the complainant on oath or affirmation and shall record the substance
of the complainant's statement in his case book;
(c
) the Director-General may make such inquiry as he deems necessary
to satisfy himself that the complaint disclose matters which in
the opinion ought to be inquired into and may summon in the prescribed
form the person complained against, or if it appears to him without
any inquiry that the complaint discloses matters which ought to
be inquired into he may forthwith summon the person complained
against; Provided that if the person complained against attends
in person before the Director-General it shall not be necessary
to serve a summons upon him.
(d)
when issuing a summons to a person complained against the Director-General
shall give such person notice of the nature of the complaint made
against him and the name of the complainant and shall inform him
of the date, time and place at which he is required to attend and
shall inform him that he may bring with him any witnesses he may
wish to call on his behalf and that he may apply to the Director-General
for summonses to such persons to appear as witnesses on his behalf;
(e)
when the Director-General issues a summons to a person complained
against he shall inform the complainant of the date, time and place
mentioned therein and shall instruct the complainant to bring with
him any witnesses he may wish to call on his behalf and may, on
the request of the complainant and subject to any conditions as
he may deem fit to impose, issue summonses to such witnesses to
appear on behalf of the complainant;
(f)
when at any time before or during an inquiry the Director-General
has reason to believe that there are any persons whose financial
interests are likely to be affected by such decision as he may
give on completion of the inquiry or who has reason to believe
have knowledge of the matters in issue or can give any evidence
relevant thereto he may summon any or all of such persons;
(g)
the Director-General shall, at the time and place appointed, examine
on oath or affirmation those persons' summoned or otherwise present
whose evidence he deems material to the matters in issue and shall
then give him decision on the matters in issue;
(h)
if the person complained against or any person whose financial
interests the Director-General has reason to believe are likely
to be affected and who has been duly summoned to attend at the
time and place appointed in the summons shall fail so to attend
the Director-General may hear and decide the complaint in the absence
of such person notwithstanding that the interests of such person
may be prejudicially affected by his decision;
(i)
in order to enable a court to enforce the decision of the Director-General,
the Director-General shall embody his decision in an order in such
form as may be prescribed.